The app in action

Two recordings and twenty-two screens from the app that runs today. No mockups.

Everything below comes from the real app on a real server. The client names and the amounts are test data; the screens are not.

An office day, in two minutes

Signing in, Today, the day board, the enquiries, tasks and visits, a quote, the money screen with an invoice, contracts, a client record, the assistant, the bookkeeper export and the settings. The real app on a real server; the client and the amounts are test data.

A field day, in ninety seconds

Signing in as the technician, My day with its timeline, the visit step by step: a checkpoint logged, findings, risks, recommendations, products, the client signing at the door with a name and a role, the wrap-up and the sync queue. The real app on a real server; the client and the amounts are test data.

The recordings are 900 by 1200, the size of a tablet held upright.

The morning in the office

What has come in and what needs a decision, before anybody gets into the van.

The Today screen with four money tiles, the row of technicians who are out, the contract tiles and a warning about an expiring licence.

Today

The screen everyone starts on: the money that is stuck, each with an amount and the age of the oldest item, who is out and who is off sick, the contracts that need attention, and a licence about to expire. At the bottom, what changed since you were last here.

A week diary for Jan Bakker with visits on Tuesday, a greyed-out holiday on Monday and a block warning that it clashes with the next one.

The diary

One technician reads as a week, everyone at once as a day board; the two buttons at the top switch between them. A holiday greys out, and a visit that clashes with the next one says so on the block itself.

The Enquiries list with two new enquiries, each showing the recognised pest and a claim button.

Enquiries

Mail from the connected mailbox arrives here, new ones first, with the pest it recognised and the client matched on email address. "I'll take this" is a claim your colleague can see, not a lock.

An opened enquiry with two mails from the client, the recognised pest, the matched client and the buttons to book a visit, build a quote, raise a task and reply.

The enquiry itself

The whole conversation is there, with the recognised pest and the matched client and site below it. From here you book a visit, build a quote, raise a task, or answer the mail inside the app. Closing it always takes a reason.

In the field

One screen per step, usable with gloves on, and working without a signal.

Jan's day as a timeline with four visits, driving times between them, a Start button and the On my way and Running late buttons.

My day

The technician sees only their own day: a timeline with the driving time between two addresses, a Start button on the next visit, and On my way and Running late as buttons. Below it, what is waiting on them and what is free to pick up.

The Checkpoints step of a visit with five points in walking order, tabs per floor and a yellow card saying four points are still open.

Checkpoints

The points are listed in walking order rather than by severity, with the floors as tabs and a counter per floor. At the bottom sits what is still holding up completion, on every step, with a button to the section that clears it.

The Findings step with a card for brown rat, fields for where and evidence, the severity set to high and a tickbox for nothing found.

Findings

The per-pest card is derived from the checkpoints, with the stations it came from underneath; you fill in where and what evidence, and set the severity. If you found nothing, there is a tickbox for that.

The Signing step with the summary for the client, the question of how you got in and an empty signature box with fields for a name and a role.

Signing at the door

The tablet turns round: what was done and found, the accepted risks and recommendations, and the products used with their removal dates. No price. You record how you got in, and the client signs with a name and a role.

The wrap-up screen of a visit showing that it is not signed yet, a field for a note and a button that says one item is open.

The wrap-up

After the last step this shows what is still open and a note for the next visit. While anything is open the button says how much, and it waits.

The quote

Ten steps from client to a sent quote, and what the client sees of it.

Step 5 of 10 in the quote wizard, with the ten steps as chips and an accepted risk marked high.

The quote wizard

Ten steps from client to review, with the finished ones in green. At Risks sits what the AI wrote out of the pest details; you accept it, edit the wording, or dismiss it.

A sent quote with its total, the validity date, what was promised and a line saying the client has not decided yet.

The quote

The number, the total, how long it is valid, who it went to and when, and what was promised. The client's answer lands here as soon as they click the link.

The public quote page with the amount, a button to read the PDF, Accept and Decline buttons and a field for a note.

What the client sees

The link in the mail opens this page, with no account and no login. The client reads the PDF, accepts or declines, and can leave a note. Nothing is signed.

The money

From a finished visit to money in the bank, with everything that sticks on one list.

The money screen with seven tiles and a list of outstanding items, each with a label, an age and a button such as Send the formal notice.

The money list

Seven stages under one another, each with an amount and the age of the oldest item: report not sent, billing not decided, draft, sent, overdue, disputed and contract period due. Ordered by how long the money has been sitting, one action per row.

A sent invoice with a part-payment, the lines with VAT, the chasing ladder and a yellow notice that the invoice is disputed and chasing is paused.

The invoice

The due date with its term and where that came from, the VAT per rate, and what has been received. The chasing ladder sits below: the reminder went by itself, the formal notice is a person's decision, and a dispute pauses the whole ladder.

A sent report with the summary per section, the client's address, a message field and the Preview and Send buttons.

The report

The report is built from the accepted rows, with the signature underneath. You choose who it goes to, add a message and send it; the app remembers how often and when it already went.

The record

The client, the site and the contract: what you look up when somebody asks.

A client overview with three money tiles, open recommendations, open tasks and a list of recent visits.

The client record

Everything about one client on tabs: what is outstanding in money, the recommendations still running, the open tasks, the notes for the next visit and the visits themselves with their status.

A site page with the treatment hours, five checkpoints with their status and a link to the history per point.

The site

Per site the preferred day and the treatment hours, the checkpoints with their latest status, the chemicals still out and the recent visits. Every point has a history of its own.

The contracts list with four tiles, filter chips and three contracts with their frequency, price and a button such as Book the missed visit.

Contracts

Four numbers in place of a renewal calendar: behind schedule, ending inside 60 days, expired, and next visit not booked, each with the money per year at stake. One action per row.

The assistant

Questions in plain language, about your own day, your clients and your invoices.

The assistant screen with six suggested questions as chips, an input field and a microphone button.

The assistant

Typing is the default, speaking sits beside it. The questions you ask most often are ready as chips. It reads for itself; booking or moving anything waits for you to tap a confirmation.

The client portal

What your client can see for themselves, without you mailing anything.

The client portal on a wide screen with the next visit, the outstanding amount and the latest reports.

The client's portal

The client signs in to their own view and sees the next visit, what is outstanding and the latest reports. Read-only, and only their own record.

The client portal on a phone with a report, the products used and a button to view the PDF.

A report on a phone

The same portal on a phone: the report of a visit with what was found, which products were used and whether it was signed, with the PDF one tap away.

Settings

Your team, your company, and what has to be in place per person.

The team screen with two users, their role and amber labels about a missing working pattern and a licence expiring in 42 days.

Team

Who works in your company and in what role. Beside the name sits what still has to be sorted: no working pattern, no home base, or a licence about to expire.

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