From the first mail at half past seven to the last invoice at half past five: exactly where the app does something, and what it saves you.
Marieke does the planning and the administration; Jan is the technician who drives the visits. They work in the same app, on the same data. Marieke is usually at a screen in the office, Jan on a tablet held upright in the van.
Below is their day in ten steps. For each step: how it goes in real life, and what the app does at that moment. None of this is a roadmap; it is how the product is put together.
Marieke plans and invoices from the office. Jan drives. This is what the app does at every point of their day.
Among the overnight mail is a message about mice in a bakery’s storeroom.
In the app
The connected mailbox turns every incoming mail into an enquiry, with the pest it recognised and the client already matched on email address or phone number.
Jan starts his tablet in the car park and looks at what he is driving today.
In the app
Today shows only his own visits, each with a Start button; "I’m on my way" mails the client and records that it went, so the same message never goes twice.
The bakery has to be fitted in this week, so Marieke looks for a gap.
In the app
The planner proposes times with the reason on the card: the driving time between two addresses, that day’s route and the site’s treatment hours. Nothing outside those hours is offered.
The stations are spread over the ground floor and the cellar, and downstairs there is no signal.
In the app
Checkpoints are listed in walking order rather than by severity, and status, consumption, species and photos go into the queue and land exactly once when the signal returns, even if the tablet dies in between.
A few stations show feeding. Jan has to explain what that means, in plain language.
In the app
The findings are derived from the checkpoints and the AI writes the risks and recommendations alongside them; nothing reaches the report until Jan accepts it, and dismissing a HIGH risk costs a reason that stays in the record.
The branch manager has two minutes and wants to know what he is signing for.
In the app
The tablet turns round with a summary in the client’s own language: what was done and found, and no price. If nobody is there to sign, the app records why and how Jan got in, and that goes into the report.
Before Jan drives off, the paperwork for this visit is finished.
In the app
The report goes out as a PDF straight away. Jan decides on the spot whether this visit is billed, with the contract rate as the starting price and the catalogue figure beside it. Cash at the door simply queues when there is no signal.
This morning’s enquiry needs a price first, not a visit.
In the app
The offer wizard runs from client to review in ten steps; the AI writes the risks and the measures out of the pest details, and Marieke decides the products, the margin and the wording.
The baker clicks accept in the mail and asks whether it can be done before the weekend.
In the app
The acceptance link needs no account and no login; an acceptance immediately raises a "book the visit" task with the client’s note on it, and the accepted prices travel through to the first visit.
Before she closes up, Marieke looks at what did not come in today.
In the app
The money list puts seven stages under one another, from report not sent through to overdue and disputed, each with an amount and how long it has been sitting. Marieke sends the last invoice, and the reminder for the overdue one goes out by itself tonight.
In a one-person business Marieke and Jan are the same person. The same app and the same screens: what somebody may do follows their role, never the device in their hand.
We are happy to walk through it with you, on your own clients and sites.